Woway Privacy Policy

Woway fully understands the importance of personal information to you and promises to do its best to ensure the security and privacy of your information. We are committed to maintaining your trust in us and strictly following the following principles to protect your personal information: ensuring consistency of information processing rights and responsibilities, clarifying the purpose of information collection, respecting your right to informed choice, following the principle of minimum sufficiency, strictly implementing information security, respecting the right of subject participation, and adhering to open and transparent operating procedures. We hope that you will carefully read and fully understand the contents of this privacy policy before using Woway services so as to better understand how we handle and protect your information. At the same time, we hope that you can make appropriate choices based on your own situation on the premise of being informed, to ensure that you have a safe and reliable experience when using our services.

How we collect and use your personal information

The types of personal information collected by the functions of the products or services we provide, as well as the rules for collecting and using personal information are as follows:

1. When you enter this application service, we will collect your personal information such as user name and avatar to create this application account. If you agree and authorize us to authorize your account information to a third party so that you can conveniently use the third-party account, we will share the account information you agree and authorize with the third party.

2. When you use and start using the services of this application, or when this application switches to background operation, in order to ensure your normal use of our services, maintain the normal operation of our services, improve and optimize our service experience and protect the security of your account, we will collect information about the services you use and how you use them and associate this information. This information includes: device information, we will receive and record information about the device you use, device serial number, MAC address, device network information, and device location information based on the specific permissions you grant during software installation and use. Service log information, when you use the products or services provided by our website or client, we will automatically collect your detailed usage of our services and save them as relevant service logs.

3. When you purchase coins for this application, we will collect the payment information you provide.

4. When you contact us or apply for dispute resolution, in order to protect the security of your account and system, we need you to provide necessary personal information to verify your user identity. We may save your communication or call records and content in order to contact you or help you solve problems, or record the solutions and results of related problems.

5. In order to improve the security of your use of services provided by us and our affiliates and partners, protect the personal and property safety of you or other users or the public from infringement, better prevent phishing websites, fraud, network vulnerabilities, computer viruses, network attacks, network intrusions and other security risks, and more accurately identify violations of laws and regulations or relevant agreement rules of this application, we may use or integrate your user information, device information, relevant network logs, and information that our affiliates and partners obtain your authorization or share with us in accordance with the law to comprehensively judge your account and transaction risks, conduct identity authentication, detect and prevent security incidents, and take necessary recording, auditing, analysis, and disposal measures in accordance with the law.

6. You fully understand and agree that we do not need your authorization to collect and use your personal information in the following circumstances, and we may not agree to your request to correct or modify, delete, cancel, withdraw consent, or request information:

(1) related to the performance of obligations prescribed by laws and regulations;

(2) related to national security and national defense security;

(3) related to public security, public health, and major public interests;

(4) related to criminal investigation, prosecution, trial, and execution of judgments;

(5) for the purpose of safeguarding the major legitimate rights and interests of the subject of personal information or other individuals, such as life and property, but it is difficult to obtain your consent;

(6) the personal information collected is disclosed to the public by you on your own;

(7) personal information is collected from legally disclosed information, such as legal news reports, government information disclosure and other channels;

(8) other circumstances prescribed by laws and regulations.

7. The data we collect may include SDK/API/JS code version, browser, Internet service provider, IP address, platform, timestamp, application identifier, application version, application distribution channel, independent device identifier, iOS advertising identifier (IDFA), Android advertiser identifier, network card (MAC) address, International Mobile Equipment Identity (IMEI), device model, terminal manufacturer, terminal device operating system version, session start/stop time, language location, time zone and network status (WiFi, etc.), hard disk, CPU and battery usage, etc.

How we share, transfer, and publicly disclose your personal information

1. Sharing

We will not share your personal information with any other company, organization, or individual, except in the following circumstances:

(1) Sharing with explicit consent: We will share your personal information with other parties after obtaining your explicit consent.

(2) We may share your personal information with others in accordance with laws and regulations or mandatory requirements of government authorities.

(3) Sharing with authorized partners: Some of our services will be provided by authorized partners only for the purposes stated in this Privacy Policy. We may share some of your personal information with partners to provide better customer service and user experience.

2. Transfer

We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:

(1) Transfer with explicit consent: We will transfer your personal information to other parties after obtaining your explicit consent;

(2) In the event of a merger, acquisition, or bankruptcy liquidation, if personal information is transferred, we will require the new company or organization that holds your personal information to continue to be bound by this Privacy Policy, otherwise we will require the company or organization to re-ask for your authorization and consent.

3. Public Disclosure

We will only publicly disclose your personal information in the following circumstances:

(1) With your explicit consent;

(2) Disclosure based on law: We may publicly disclose your personal information when required by law, legal process, litigation or government authorities.

How we protect your personal information

1. We have used security measures that meet industry standards to protect the personal information you provide to prevent data from being unauthorized access, public disclosure, use, modification, damage or loss. We will take all reasonable and feasible measures to protect your personal information.

2. We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. We will only retain your personal information for the period required to achieve the purposes stated in this policy, unless the retention period needs to be extended or permitted by law.

3. The Internet is not an absolutely secure environment, and email, instant messaging, and communication with other our users are not encrypted. We strongly recommend that you do not send personal information through such methods. Please use a complex password to help us ensure the security of your account.

4. The Internet environment is not 100% secure, and we will do our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will bear the corresponding legal liability.

5. After a personal information security incident unfortunately occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, your own suggestions for preventing and reducing risks, and your remedial measures, etc.

6. At the same time, we will also proactively report the disposal of personal information security incidents in accordance with the requirements of the regulatory authorities.

Your rights

In accordance with relevant Chinese laws, regulations, and standards, as well as common practices in other countries and regions, we guarantee that you can exercise the following rights over your personal information:

1. Access your personal information

(1) You have the right to access your personal information, except for exceptions provided by laws and regulations.

(2) We will provide you with other personal information generated during your use of our products or services as long as we do not need to invest too much. If you want to exercise your right to access data, please send an email to support@woway.com.

2. Correct your personal information

When you find that there is an error in the personal information we process about you, you have the right to ask us to make a correction. You can do so at any time by sending an email to support@woway.com. We will respond to your correction request within fifteen days.

3. Delete your personal information

You can request us to delete your personal information in the following circumstances:

(1) If our processing of personal information violates laws and regulations;

(2) If we collect and use your personal information without your consent;

(3) If our processing of personal information violates the agreement with you;

(4) If you no longer use our products or services, or you cancel your account.